Free
$0forever
All your feedback, plus a monthly amount of replays, AI analysis and user tests.
Unlimited seats
Start freeNo card needed
Every plan includes replays, AI analysis and user tests each month. Pro and Team get more.
$0forever
All your feedback, plus a monthly amount of replays, AI analysis and user tests.
Unlimited seats
Start freeNo card needed
$39per month
Ten times the monthly amounts, for when you're watching replays and running tests every week.
Unlimited seats
Try Pro free14 days free, then $39/mo
$89per month
No monthly limits, plus roles and permissions for who can see and change what. SSO is coming later.
Unlimited seats
Try Team free14 days free, then $89/mo
What each plan gets. Amounts reset at the start of each month.
| Free | Pro | Team | |
|---|---|---|---|
Feedback, votes, forms: unlimited, kept forever, all plans.Never part of a limit. | |||
| Session replaysSee what users did before they sent feedback. | 5,000 | 50,000 | No limit |
| AI replay analysisAI watches a replay and writes up what went wrong. | 50 | 500 | No limit |
| AI user testsAn AI tester works through your app and reports back. | 2 | 20 | No limit |
| User tests with real peopleYou pay the participants. | 3 | 30 | No limit |
| Issues to GitHub, Linear or JiraSend a feedback item to your tracker. | Unlimited | Unlimited | Unlimited |
| Draft PRsA draft pull request for a feedback item. | 5 | 50 | No limit |
| Your team | Free | Pro | Team |
|---|---|---|---|
| SeatsInvite everyone who should hear from users. | Unlimited | Unlimited | Unlimited |
| Roles and permissionsChoose who can see and change what. Team only. | No | No | Included |
| SSOSign in with your company's identity provider. Team only. | No | No | Coming later |
Keeping your users’ feedback costs us next to nothing. A vote or a form answer is a few bytes in a database. So it’s free and unlimited, on every plan, forever.
Replays and AI analysis cost us real money. Every recording takes storage, and every time AI watches one it runs on a model we pay for. So those come in monthly amounts.
Will, founder
It barely costs us anything to keep. Charging you to hear from more of your users would be backwards for a tool like this.
Replays keep recording and we keep them. Ones past your monthly amount don't get AI analysis. Feedback is never limited.
No. Feedback is cheap for us to keep, and the paid plans cover the parts that cost money, so free stays free.
You pay participants directly. Usero doesn't take a cut.
Free stays free. No trial, no end date.