usero.
7,600+pieces of feedback collected via
Feedback widget, board and replays in one inbox

The direct line
from user to engineer.

Give engineers the customer context, let them build. Skip the sprint planning.

POST usero.io/api/feedback from any language. Docs →

support inbox#bugsticket toolstandupbacklogthe direct line“bug report↓fix #214↑YOUR USERSYOUyour teamsupport inbox#bugsticket toolstandupbacklogthe direct line“bug report↓fix #214↑YOUR USERSYOUyour team
The Usero widget open on a page, with a bug report half-written in the comment boxCollect

A user reports it on the page.

The widget opens where they are, and the report leaves with a screenshot and their email attached.

In the clip, a real tester hits a 403 in our own dashboard. Usero filed it as a finding with his quote, and one click on Watch at 6:48 opens the replay at that second.

See

You watch what happened.

The feedback detail opens with the session replay and the person who sent it, including their plan, plus every other report saying the same thing.

In the clip, a real tester hits a 403 in our own dashboard. Usero filed it as a finding with his quote, and one click on Watch at 6:48 opens the replay at that second.

A pull request page with the quoted user report and a View PR on GitHub buttonFix

Send it where you already work.

Send it to Linear, Jira or a GitHub issue, post it to Slack, or hand it to your own coding agent over MCP. When you want a head start, ask Usero for a draft PR.

For engineers: no ticket to read, no meeting to sit through. The whole story is on one page.

From the user’s screen to the engineer’s.

Live demo

Poke around our own dashboard.

This isn’t a mockup. It’s the Usero dashboard we use for usero.io, seeded with real reports, including the ones visitors send from the widget in the corner of this page. Replays and identities are hidden.

Open the live demoRead only. No signup.

Feedback is free forever.

Feedback, votes and form answers are unlimited on every plan, and we keep all of it. Each plan comes with a monthly amount of session replays, AI analysis and user tests. Every plan has unlimited seats.

See the full pricing

Free

$0forever

Side projects and first users.

  • Unlimited feedback, kept forever
  • 5,000 session replays a month
  • 50 AI replay analyses
  • 2 AI user tests, 3 with real people
  • Unlimited seats
  • 5 draft PRs
Start free
Pro

$39/mo

One product that ships every week.

  • Unlimited feedback, kept forever
  • 50,000 session replays a month
  • 500 AI replay analyses
  • 20 AI user tests, 30 with real people
  • Unlimited seats
  • 50 draft PRs
Try Pro free
Team

$89/mo

Whole teams and high volume.

  • Unlimited feedback, kept forever
  • No limit on replays, AI analysis or user tests
  • Unlimited seats
  • Roles and permissions
  • No limit on draft PRs
Try Team free
A user frowning at their phone
  • widget
  • form
  • chat
  • review

Like a snowball to the face.

Feel your users’ pain directly. Then fix it.

Feedback is free forever. Pro is $39/mo, with 14 days free to try it.