usero2,100+feedback received from
feedback ops, solved
Your feedback lives in seven places. That's why nothing gets fixed.
Slack, Intercom, email, GitHub issues, a spreadsheet you stopped maintaining. Usero pulls it all into one board, dedupes with AI, and drafts the PR for the loudest pain.
One widget. One inbox. 30-second install.
POST https://usero.io/api/feedbackworks from any language. Docs Slack
csv export pls
Gmail
dark mode?
Discord
dashboard slow
Intercom
notion sync broke
Sales call
Acme: CSV w/ context
Notion
feature ideas Q2
Pulled straight from the front page
412
“We had piles from Slack, calls, support, the whole museum.”
▲ 41283 commentssharesave
218
“Feedback is scattered across email, chat, and tickets. It gets messy fast.”
▲ 21847 commentssharesave
1.1k
“A row that says 'add export to CSV' tells you nothing about who asked, why they needed it. You end up with a list of 200 requests and no way to tell which 10 actually matter.”
▲ 1.1k162 commentssharesave
The transformation
Capture everywhere. Normalize in one place. Rank by how many users hit it.
Seven sources in. One deduped list out. One PR opened on the loudest pain.
BeforeThe chaos
Slack
Can you just add CSV export with who requested? pls
Gmail
Third time my team is asking about a dark mode option.
Discord
dashboard gets unusably slow past ~500 items btw
Intercom
We lost a row again. Is the Notion sync even working?
Notion
Feature ideas, Q2 (nobody updates this table)
Sales call
Acme ($48K MRR): "biggest pain is CSV with context."
GitHub
Issue #341: dashboard perf regression
Widget
Performance is bad on the main page, please fix
AfterOne inbox
search feedback, clusters, PRs…⌘K
loudest votes
142
Dashboard is slow when we have >500 feedback items
7 reportsSlackIntercomDiscordSMJRAK+4· Opened 2d ago · Pro + Team customers
89
Need CSV export with requester context, not just titles
4 reportsGmailSales callNotionMVLT+2· Top request · $48K MRR affected
open
64
Dark mode for shared feedback boards
WidgetDiscordEKNR· Public board · 19 upvotes
triaged
52
Webhook retries should surface in audit log
3 reportsGitHubSlackRPHA+1· Linked to issue #341
scoping
38
Keyboard shortcut for 'send to Linear' conflicts with macOS
IntercomDV· Mac users only · minor
open
31
Email digest missing new sources after integration switch
2 reportsGmailSlackBCFO· Regression from v2.1
triaged
27
Allow bulk merging of duplicate clusters
2 reportsWidgetTJPW· Quality-of-life
open
19
Saved views don't persist across browsers
DiscordGmailCG· Opened 4h ago
scoping
“Capture everywhere. Normalize in one place.”u/Longjumping-East6272
Product demo
Slack thread to dedup’d cluster to PR. 90 seconds.
01 CAPTURE to 02 CLUSTER to 03 PR
Fair question
“Drafts the PR” sounds like magic. Here’s the boring version.
- It reads what you already have. Claude gets the full cluster: every duplicate report, stack traces, which users hit it and on what plan.
- It opens a draft PR, in your repo, on a branch. You review the diff like you’d review a junior engineer’s first pass. Nothing merges without you.
- Sometimes the draft is wrong. You’ll reject some. The cluster triage, the repro context, and the first pass at the code are still hours you didn’t spend.
The 90 second recording above is the whole pipeline. No cuts to hide a human in the loop.
How it works
Three moves. One loop.
From scattered signal to a pull request your team reviews and merges.
01 · step 1
Capture from every channel
Drop in a 7.6KB widget. Connect GitHub, Slack, email, and Intercom. One inbox.
slack · #product-feedbackcsv export with requester please
intercom · ticket 2841Dashboard slow w/ ~500 items
widget · Acme CorpCan we have dark mode?
02 · step 2
AI dedupes and attaches context
The same bug reported in three places becomes one cluster. Who asked, their plan, their usage, preserved.
CLUSTER · 7 REPORTS · $48K MRR
Dashboard slow with >500 feedback items
↳ slack · @jordan · Pro
↳ intercom · Acme Corp · Team
↳ discord · @mira · Pro
+4 more
03 · step 3
Claude drafts the PR
Top-voted pain turns into a pull request against your repo. You review and merge. Nothing ships without you.
PR #847 · usero/webapp · draft
fix: virtualize inbox list above 200 items
+142−383 files
+ import VirtualList from …
- <div>{items.map(…)}
- <div>{items.map(…)}
Integrations
GitHub
Slack
Email
Widget
“Wherever your users complain, we pull it in.”
Pricing
Flat pricing. No tracked-user tax.
Pick a tier. Keep it. The price on the sign is the price on the card.
Free
$0/forever
Get one inbox running in 30 seconds.
- Widget + GitHub sources
- Unlimited feedback items
- 5 AI-drafted PRs per month
- —Custom domain
Most picked
Pro
$29$19/mo flat
Launch pricing
For the founder who's done losing Slack threads.
- Widget, GitHub, Slack, email
- Unlimited feedback items
- 50 AI-drafted PRs per month
- Custom domain
Team
$99$89/mo flat
Launch pricing
Widget, GitHub, Slack, and email in one inbox, for the whole team.
- Widget, GitHub, Slack, email
- Unlimited feedback items
- 200 AI-drafted PRs per month
- Custom domain
No per-source fees. No tracked-user tax.
Trust
Boring by design. The AI never touches main.
You hit merge.
The AI opens a PR and stops. Nothing ships without human review.
Scoped tokens.
Read-only by default. Least-privilege OAuth on every integration.
Visible audit log.
Every AI action logged with inputs and outputs. Exportable.
Open source widget.
MIT licensed. 7.6KB gzipped. Audit the source or fork it.
ship the signal
Seven channels in. One pull request out.
5 AI PRs / mo on free. $29 / mo flat when you upgrade.