Have a question or need assistance? We typically respond within 24 hours.
Prefer email? Reach us directly at:
will@usero.ioIt goes straight to Will - responses within 24 hours.
Check out our open-source widget repository for integration guides and examples.
Quick answers to common questions about Usero
It's simple! Install the npm package with 'npm install @usero/sdk', add the widget to your app (React or vanilla JS), and configure it with your client ID from the dashboard. Check our documentation for detailed setup instructions.
It lands in your dashboard with the session replay and the person who sent it, grouped with other reports saying the same thing. From there you can reply, send it to GitHub, Linear or Jira, post it to Slack, or ask for a draft PR.
Connect your GitHub account in settings, select a repository, and you can create PRs directly from feedback items. Our AI helps draft PR descriptions based on the feedback content and context.
Absolutely! You can create multiple clients in your dashboard, each with its own client ID and environment configurations. Perfect for managing feedback across different projects or environments (dev, staging, prod).
Yes! The @usero/sdk widget is open source and available on GitHub. You can view the source code, contribute, or even self-host if needed. The dashboard is proprietary but we're developer-friendly.
Feedback, votes and form answers are unlimited and kept forever on every plan, and every plan has unlimited seats. Free comes with 5,000 session replays, 50 AI replay analyses, 2 AI user tests and 3 user tests with real people a month. Pro is $39/month for ten times those amounts. Team is $89/month with no monthly limits, plus roles and permissions. Pro and Team both start with a 14-day free trial.
We're here to help. Don't hesitate to reach out - we love hearing from our users!