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Dashboard

Needs Response
336
+2 vs last week
Resolution Time
38d
target: 1d
Resolution Rate
22%
stable
Satisfaction
😞
1.2

from 43% of items

Feedback Trends
Feedback

336 unresolved · 97 resolved

connect github flow broken from onboarding. clicked connect then took me back to dashboard
😞
82
Bug
/client_43592bfc-50ce-427a-a61c-98dd25f3ed4b/no-env/dashboard
connect github flow broken from onboarding. i clicked connect github and took me back to dashboard
😞
82
Bug
/client_87d48e7d9dfe4658/no-env/dashboard
I on boarded then signed up and it seemed to take me back to onboarding?
😞
82
Bug
/client_4151f8b25e70/prod/dashboard
Every feedback item in the dashboard opens a 403 After submitting two test items, the participant clicked into each one from the dashboard and both returned a 403, so he never saw a single piece of feedback detail and could not evaluate triage, commenting, or the PR conversion flow at all.
81
Bug
/
visitor-21c5@hidden.demo
Every feedback item in the dashboard opens a 403 page Clicking into a feedback record to read it returned a 403, and so did the second one, so he never saw a single piece of feedback detail and could not evaluate the commenting or issue-creation features at all.
79
Bug
/
visitor-21c5@hidden.demo
The session opens with three redundant navigation events to the same URL, followed immediately by three separate rage-click bursts within a five second span. The user rapid-clicked the page heading and two task instruction spans (4 and 5 clicks respectively), suggesting repeated failed attempts to interact with elements that were likely not clickable or unresponsive. This dense cluster of rage clicks on different elements right at the start of the session is a strong friction signal, though the transcript ends here so it is unclear if the user abandoned the flow or continued afterward. Friction score: 8/10 Observed moments: - [0:00] Redundant repeated navigation to same URL - [0:00] Rage click: 4 rapid clicks on page heading - [0:04] Rage click: 5 rapid clicks on task instruction text - [0:05] Rage click: 4 rapid clicks on second task instruction text Watch the session: /client_43592bfc-50ce-427a-a61c-98dd25f3ed4b/no-env/sessions/acdff4c0-5ed4-4842-9c11-672fa42e9772?at=0
79
Bug
/ut/4zewta
On mobile clicking create pr doesn't work. Takes to details page instead. Broke recently I thin
78
Bug
/client_c525dfa8bae4419c/no-env/dashboard
"Needs Response 318" stat links to an Analytics tab that reports 0 Total Feedback Step 1: the run clicked the top Dashboard stat card "Needs Response 318" expecting the 318 items. It landed on /analytics?tab=feedback&resolved=false, which renders "0 Total Feedback", "0.0 Average Rating", "0 Happy Users", a flat-zero chart and "No data available" (step-02, step-03). The same records were sitting on the Dashboard one click away as "318 unresolved". The run recorded it as a dead end and pressed Back at step 3, losing three of its seven steps. A headline number that opens a screen contradicting itself undermines trust in every other number on the page.
78
Bug
/test-client-preview/no-env/dashboard
How can this load so slow when metrics still say they're loading after the page loads? Is it the route loader? Parent loader?
😞
78
Bug
/client_43592bfc-50ce-427a-a61c-98dd25f3ed4b/no-env/analytics
Search not working on mobile?
😞
78
Bug
/client_43592bfc-50ce-427a-a61c-98dd25f3ed4b/no-env/feedback?sort=recent&search=Pr&page=2
Showing 1 to 10 of 336
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Recent Activity
"The session shows a user clicking an element explicitly labeled as a broken GitHub-connect flow from onboarding, then bouncing repeatedly between the dashboard, a feedback page, and analytics without completing a clear task. There are two near-identical, massive bursts of rapid-fire form field input (entries 18-102 and 106-191) targeting dozens of hidden/analytics-style fields in the same second, suggesting a stuck or retried form submission rather than normal typing. The repeated identical field sequences firing twice in a row, combined with the acknowledged broken flow and choppy navigation, indicate meaningful friction and an abandoned or retried flow. Friction score: 7/10 Observed moments: - [0:00] User clicks element explicitly flagged as 'connect github flow broken from onboarding' - [0:01] Navigates away to feedback page right after the broken-flow click - [0:04] Returns to dashboard shortly after, suggesting flow was abandoned - [0:12] Jumps to analytics page - [0:17] Jumps back to dashboard again, repeated back-and-forth navigation - [0:24] Clicks button triggering a large hidden form fill sequence - [0:24] Start of massive rapid-fire input burst across ~85 fields in one second - [0:24] End of first full form-field burst, immediately followed by two stray html clicks - [0:24] Stray click on html element right after form fill, possible mis-click - [0:25] Second button click retriggers the identical field-filling sequence - [0:25] Start of near-duplicate 85-field input burst, mirroring the first attempt - [0:25] End of second duplicate burst followed by a click and page reload, suggesting repeated failed submission Watch the session: /client_43592bfc-50ce-427a-a61c-98dd25f3ed4b/no-env/sessions/4a43abe4-bad8-4049-8032-563a4f6e97c2?at=852"
3d
PR opened by Claude·Usero - The direct line from user to engineer
4d
"Below the everything in 1 inbox, I guess it's like steps to how it works? But should be numbered then. And maybe whole section add a border to show it's diff to the 1 inbox section"·Usero - The direct line from user to engineer
4d
Pages Needing Attention
Analytics →
#1

Untitled Page

https://usero.io/client_43592bfc-50ce-42...

2 issues•last feedback 3 days ago
😞0
trending down
#2

Usero prod (no-env) | Usero

https://usero.io/client_43592bfc-50ce-42...

2 issues•last feedback 21 days ago
😞0
trending down
#3

Bball (no-env) | Usero

https://usero.io/client_c525dfa8bae4419c...

2 issues•last feedback 23 days ago
😞0
trending down
Clusters
Updated 3 days ago
View in Analytics

Compact Header Layout Request

low
15open72

User suggests moving 'see all' link to the right of heading to reduce vertical space usage in the interface.

#UI layout
#vertical space
+3

Client Analytics Visualization Enhancement

low
12open68

User requests additional data visualization features including graphs and enhanced analytics on the client details page.

#data visualization
#graphs
+3

Session replay Issues

high
10open1this week79

Session replay fails to start playing after repeated attempts, and the page also took a long time to load beforehand.

#session replay
#playback bug
+3

Get Started Button Navigation Bug

high
9open78

The 'Get Started' button on the landing page incorrectly navigates back to the landing page instead of proceeding to the next step in the user flow.

#landing page
#get started button
+3